The 2011 Lean and Six Sigma Conference

I recently received a brochure for the upcoming 2011 Lean and Six Sigma Conference in Phoenix at the end of February, and I am quite impressed with its program. The application of Lean techniques to nontraditional industries, such as health care, and to different areas within an organization away from the shop floor, such as administration and product development, has proliferated within the past 10 years -- It's great to see this conference reflect that. I'm glad to see more presentations focusing on creating Lean culture as opposed to strictly applying tools as well. In addition, such Productivity Press authors as John Casey, Robert Damelio, Mike Osterling, and Karen Martin lead sessions while Adil Dalal delivers a keynote address.

Other than learning about successful applications and case studies, attendees also have numerous opportunities to network with the veterans who have lead or participated in transformations. These informal one-on-one, side conversations often prove invaluable to those just beginning the Lean journey.

Mike Osterling Explains the Differences Between Lean on the Shop Floor and in the Office

Over at the Velaction site, I came across this quite helpful podcast that features an interview with Mike Osterling conducted by Jeff Hajek. Mike discusses how Lean in the office differs from its implementation on the shop floor. He explains how to manage changes, the difference in ownership of jobs, how to recognize abnormal conditions, and what to do to manage the pace of work.

Mike was one of the principal founders of San Diego State University’s Lean Enterprise Certificate Program, where he continues to teach, and is the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments.