Last year at this time, I posted a list of lean resolutions designed to help increase the chance of success of your lean initiatives.
As I look back on those, it occurs to me that the majority of them focused on doing lean right from a conceptual or technical standpoint. Only a few touched on the very important lean concept of respect for people.
The holiday season tends to be a time when we try to pay a little more attention to treating others well. In keeping with that spirit, this year I offer a list of resolutions (in no particular order) on Lean Respect for People.
I will try to treat others with civility and courtesy.
I will listen to what others have to say.
I will give my subordinates real authority to solve problems.
When problems arise, I will consider first whether the cause is the process rather than the person.
In evaluating performance, I will focus on objective metrics rather than subjective opinions.
I will work to help others improve their skills.
I will try to learn from criticism without getting defensive.
I will try to address complaints without getting defensive.
I will spend more time listening than talking.
I will try to remember that it’s not about me.
If you can think of additional resolutions, add them below. Happy New Year!
2 comments:
Nice effort, very informative, this will help me to complete my task. Thanks for share it keep it up.
Thank you so much for this informative and interesting sharing. Its very useful for me.
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